1. Information We Collect

We may collect the following information when you interact with our Website or contact us.

Information You Provide

• Full name.
• Email address.
• Telephone number.
• Project details and service requirements.
• Information submitted through contact forms, quote requests, Facebook Lead Ads, Instagram Lead Forms, or other communications.
• Any other information you voluntarily provide to us.

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

• IP address.
• Browser type and operating system.
• Device information.
• Pages visited and interactions with the Website.
• Date and time of access.
• Referring website or search source.
• Cookies and similar tracking information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and requests.
• Provide construction and remodeling estimates.
• Schedule consultations and communicate with you about projects.
• Deliver and manage our services.
• Improve our Website and customer experience.
• Maintain website security and prevent spam, fraud, or misuse.
• Measure and improve the performance of our advertising and marketing campaigns.
• Comply with applicable legal obligations.
• Send service-related or promotional communications where permitted by law.
• Contact you by telephone, email, or text message where you have provided your contact information and, where required, provided appropriate consent.

We do not use your personal information for purposes materially different from those disclosed at the time of collection without providing any notice required by applicable law.

3. How We Share Your Information

We may share personal information with trusted third-party service providers that assist us in operating our Website and business, including:

• Website hosting and maintenance providers.
• Email and contact form service providers.
• Customer relationship management platforms.
• Analytics and website performance providers.
• Security and spam prevention services.
• Advertising and marketing platforms, including Meta Platforms, Inc.
• Professional advisers, including legal and accounting professionals.

These service providers may access or process personal information only as reasonably necessary to perform services for us and in accordance with applicable legal requirements.

Meta Platforms, Inc. and Advertising Services

We may use advertising and marketing services provided by Meta Platforms, Inc., including Facebook and Instagram advertising and related technologies. Where enabled, Meta technologies such as the Meta Pixel may collect information about your interactions with our Website, including pages visited, actions taken on the Website, IP address, browser and device information, and other technical or usage information.

This information may be used to measure advertising performance, understand how visitors interact with our Website, improve our advertising campaigns, and provide or measure relevant advertising. Depending on the circumstances and applicable law, the disclosure of information to advertising platforms may constitute "sharing" of personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

For more information about how Meta handles information, please review the Meta Privacy Policy.

Facebook and Instagram Lead Forms

If you submit a lead form through Facebook or Instagram, we may receive information that you choose to provide through that form, such as your name, telephone number, email address, project details, and service requirements. We may use this information to contact you regarding your inquiry, provide estimates, schedule consultations, and communicate with you about our services.

We may also disclose personal information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, safety, or the security of our Website.

If our business undergoes a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, improve performance, and enhance user experience.

We may also use third-party tracking and advertising technologies, including technologies provided by Meta Platforms, Inc. Where enabled, the Meta Pixel may collect information such as pages visited, actions taken, IP address, browser and device information, and other technical or usage information.

We may use this information to understand Website usage, measure advertising performance, improve our marketing campaigns, and support advertising and remarketing activities where permitted by applicable law.

Depending on the circumstances, certain disclosures of information to advertising platforms may constitute "sharing" under the CCPA/CPRA. California residents may have the right to opt out of the sale or sharing of personal information as described in this Privacy Policy.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.

Where required by applicable law, we will provide appropriate disclosures and choices regarding non-essential cookies and tracking technologies.

5. SMS and Text Message Communications

If you provide your telephone number and consent to receive text messages from Trig Builders, you agree that we may send you marketing and service-related text messages regarding our services, inquiries, estimates, consultations, and related communications.

• Consent to receive marketing text messages is not a condition of any purchase.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out of text messages.
• Reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.
• Mobile opt-in data and text-messaging consent will not be shared or sold to third parties for their own marketing purposes.

You may withdraw your consent to receive marketing text messages at any time by replying STOP or by contacting us using the information provided in this Privacy Policy.

6. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable legal requirements and exceptions.

Right to Know

You may request information about the categories of personal information we collect, the purposes for which we use it, the categories of sources from which it is collected, and the categories of recipients to whom it is disclosed.

Right to Access

You may request access to personal information we maintain about you.

Right to Correct

You may request correction of inaccurate personal information, subject to applicable legal limitations.

Right to Delete

You may request deletion of personal information we have collected from you, subject to exceptions permitted by law.

Right to Opt Out of Sale or Sharing

You may have the right to opt out of the sale or sharing of your personal information, where applicable.

To exercise this right, please use the Do Not Sell or Share My Personal Information link available in the footer of our Website or contact us using the information provided in this Privacy Policy.

Right to Limit Use and Disclosure of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising privacy rights granted by applicable law.

7. How to Submit a Privacy Request

To exercise your California privacy rights or ask questions about our privacy practices, please contact us using the information below.

Please include sufficient information for us to understand and process your request. We may need to verify your identity before completing certain requests to protect your personal information.

We will respond to verifiable consumer requests within the time periods required by applicable law. You may authorize another person to submit a request on your behalf, subject to applicable verification and authorization requirements.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of Internet transmission or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

10. Third-Party Websites

Our Website may contain links to third-party websites or services. These third parties have their own privacy policies and practices.

We are not responsible for the privacy, security, or content of third-party websites that we do not control. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our Website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our Website.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, privacy practices, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: